Redemption Gifts Return Policy - Drypers Malaysia

Redemption Gifts Return Policy

Redemption Gifts Return Policy

If you have received a damaged or defective Gift, please notify us by email us at my.drypers@sca.com within seven (7) days of receiving the order.

Terms & Conditions:

  • • The cost of returning the damaged or defective Gift to SCA Hygiene Marketing (M) Sdn Bhd is borne by you, the member of Drypers Baby Club.
  • • The damaged or defective Gift must be returned within fourteen (14) days of receiving it.
  • • The damaged or defective Gift must be returned in its original packaging.
  • • In the event that the member’s choice of Gifts is unavailable, Drypers Baby Club shall in its absolute discretion substitute it with an item of similar value.
  • • No refund policy.
  • • SCA Hygiene Marketing (M) Sdn Bhd reserves the right to change the return policy and/or reject any return or exchange requests for any reason without prior notice. Should there be any dispute, SCA Hygiene Marketing (M) Sdn Bhd’s decision is final.

    You may return the damaged or defective Gift in person to our office or through courier service at the following address:
    SCA Hygiene Marketing (M) Sdn Bhd
    2A Jalan Pelabur 23/1, Section 23,
    40300 Shah Alam, Selangor
    Attn: Drypers Baby Club
    Tel: 1-800-88-9988 or (03) 5521-7488 (9am-5pm)

    You may contact us at my.drypers@sca.com if you need further clarification on the above Redemption Gifts Return Policy.